Internalization VS outsourcing: which solution to choose?

Internalization or outsourcing of a service? This is the question that we will answer in this article. You will discover in this post 4 questions to consider to know whether or not you should use an offshore outsourcing company .

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The advent of web 2.0 has considerably transformed the job market so much so that in-house jobs are no longer popular. The resurgence of freelance jobs and the rise of companies specializing in offshore outsourcing are now a phone number library very advantageous option. It is therefore not uncommon for companies to turn to outsourcing services today. But a question arises: in what context should we favor the internalization or outsourcing of a job? What are the criteria to take into consideration?

Discover without further delay 4 questions to ask yourself before choosing to use an outsourced service provider.

1) Is the service sustainable?

 

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If you are hesitating between insourcing and outsourcing a service, the first thing to consider is time. You must first estimate the duration of the mission to be accomplished: is it long-term or is it a one-off need? How long will you need the service? Several weeks? Several months?

If the mission is long-term, i.e. lasts several months or even years, the question does not arise. You must resort to offshore outsourcing . Indeed, external service providers will be more able to carry out work that is part of the long term. In addition, you will make significant savings with this process and gain in professional expertise.

On the contrary, the choice is freer if the mission is short-lived. You can either internalize or outsource.

2) Are internal resources sufficient?

The second criterion to consider concerns your internal resources. Does your company have the necessary resources to support the service  ? Does your staff have the know-how required to accomplish it? If the answers to these 2 questions are “YES”, then check how long it will take for your employees to be operational in hoeveelheid persoonlijke informatie terms of the realization of the project. However, it is recommended to turn to outsourcing if it is an urgent need. Indeed, you may not have time to set up internal training. On the other hand, you will avoid any time-consuming process if you choose to use the services of an external service provider whose core business is this.

Furthermore, if your internal resources are insufficient, you will have two choices  : recruit internally and, as a result, train your employees, or delegate the service to an external service provider .

3) Who should you choose? An external service provider recognized for their expertise or an employee who knows the inner workings of your company perfectly?

An outsourcing company is bz lists recognized for its skills and many years of experience in its field: it has a strong capacity for adaptation, mastery of service optimizations and above all more substantial logistics. But in some cases, knowledge of company policy and internal services make an employee the ideal choice.

BE CAREFUL , however, because this decision can have a significant impact on the company’s internal policy . Explanation: in the context of carrying out a strategic mission, tensions can hypothetically arise between the employer and the employee. In addition, the position of an employee who is obliged to make his boss understand that he is wrong in some of these decisions can be quite delicate.

On the other hand, using the services of an offshore agency  will save you from this kind of embarrassing situation. Free from any attachment and affection for the company for which he will work, this professional will demonstrate pragmatism, objectivity and will be able to question the choices of the manager without fearing any negative repercussions.

4) How much will we have to pay?

Cost is certainly one of the strategic elements to consider. If the project is long-term, recruiting internally can be quite expensive. Conversely, you can reduce your operating costs by using outsourcing companies outside the territory . Indeed, the latter offer countless advantages , especially in terms of price.

Another criterion and not the least: added value. To improve performance and boost turnover, quality must take precedence over prices. What’s the point of paying an external agency offering a competitive price if the quality of its services leaves something to be desired? You might as well throw your money out the window! This is why it is essential to choose your service provider carefully. Because remember that the financial consequences for your company can be disastrous if you make the wrong choice.

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