To simplify the choice of a master and check the quality of his work, including user ratings and reviews, it is this tool that Avito is actively implementing. When the service has already been provid, customers can leave a review and rating on the performer’s page, while the master can request a review with the click of a button. before publication, which allows us to provide an honest assessment of the work of a specialist, unlike, for example, social networks, where negative can be simply delet. — Do misunderstandings or conflict situations often occur between contractors and customers who agre to provide services online? — No more often than when ordering services offline.
Our moderation system checks all reviews
In 84% of cases customers are satisfi with the Singapore Phone Number List services provid. This is also one of the incentives for the growing popularity of platforms. communicate in the messenger, by phone and then in person. The client may ask any questions relat to the transaction until the moment of its completion. Request certificates, confirmation of experience, examples of work perform. And only after that – make a decision and agree or not agree to the deal. Why do we ne a portrait of the performer – Why in some industries – such as construction and renovation, services of domestic staff or care for animals – the share of online orders remains low.
The number of orders in the category
Construction and repair are usually expensive and complex projects. And the higher the cost of work and complexity, the longer and more carefully the USA CFO customer will choose the contractor. There are always more people who want to re-paste wallpaper, change windows or re-lay laminate flooring than those who want to build a house. Therefore”Cosmetic repairs” is higher than in the category “Construction, overhaul”. In the first case, the penetration of online orders is 44%, in the second – only 34%. Domestic staff, animal care are also complex services. When we choose a person.
